About me
Shaphan Roberts, Director for the L.A. City Attorney's Dispute Resolution Program and an Adjunct Professor at Pepperdine University. Mr. Roberts' abilities as a leader in conflict resolution have been a pronounced asset in this ever changing political climate. He serves as the head liaison with public and private alternative dispute resolution programs; with federal, state, and local agencies as well as colleges, universities and other community based organizations. He manages the recruitment, training and certification of the DRP's volunteer mediator workforce. He is often requested to train city departments and community organizations on conflict management, de-escalation and cross-cultural communication.